The Georgian Competition and Consumer Agency signed a commitment agreement with the company “Embawood Georgia” in favor of the consumer in the furniture trade sector.In accordance with the agreement signed between the Agency and the trader, the trader was instructed to:
- To change the company’s internal policy and comply with the requirements of the law;
- Comprehensibly and fully provide the information to a consumer defined by the law in the national language of Georgia;
- To provide a clear and understandable indication of the selling price of the goods;
- To establish clear guarantee conditions in accordance with the law.
- To develop the conditions for the withdrawal from the contract and the procedure for introducing it to the consumers.
According to the Agency's decision, and the agreement the trader was given a period of 1 month to change the trade policy and to restore the allegedly violated rights of consumers.
According to the data of the month of January - February 2024, the fact of 4 violations of the right of the consumer group was confirmed. Due to non-fulfilment of the obligation imposed by the Agency, 11 traders were fined 9,700 GEL. In favor of the consumer, 21 commitment agreements was signed on 23 cases.
