Even as internet access grew, many users complained about the poor quality of connections, especially during the COVID-19 pandemic – the Freedom House reports.
In its recent publication – the Freedom on Net 2020, where Georgia scores 76 out of 100 - The Freedom House highlights that Users submitted 510 complaints about low-quality connections in 2019, most of them submitted through the newly established platform Sheamotsme (“Check”), according to the GNCC’s 2019 annual report, and that on March 22, 2020, an outage caused by a “technical problem” temporarily disconnected MagtiCom subscribers from the global internet.
Further, citing the testing performed by the company Ookla in May 2020, the Freedom House states it demonstrated that the average download speed for a fixed internet connection was 24.8 Mbps, which lags behind other countries in the region, including Armenia, Russia, and Ukraine. Meanwhile, the average download speed for a mobile internet connection fell from 27.6 Mbps in May 2019 to 25.9 in May 2020 – reads the report.
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