The Georgian Competition and Consumer Agency (GCCA) established a fact of an infringement of the law of Georgian on the protection of Consumer Rights by the "TTL USA Group” (USA2GEORGIA). As a result of the evaluation and study of the circumstances of the case and the presented evidence, the fact of misleading and unfair commercial behavior occurred through omission was confirmed. In accordance with the Agency's decision, the trader was instructed to restore the violated rights of consumers and to conform its trade policy to the requirements of the relevant articles of the law within one month.
According to the legislation, when a trader fails to execute or improperly executes a decision of the Agency within the period determined by the Agency, the trader shall be penalized. The amount of penalty shall not exceed 2 % of the annual turnover of the trader for the preceding financial year. If, during a period of 12 months, a trader commits a violation repeatedly, he/she shall be subject to a penalty which is double the amount of the previously imposed penalty. The Agency's decision can be appealed in court.
According to data from January to May 2024, 28 violations of the consumer group's rights were confirmed in 46 cases. In 22 cases, 16 traders were fined 17 512 GEL for failing to comply with the Agency's obligations. In favor of consumers, 55 commitment agreements were signed in 60 cases.
