Tbilisi International Airport has gained recognition in the ACI World’s Voice of the Customer, which proves that the airport continued to prioritize its customers during the COVID-19 pandemic.
“In 2021, we kept listening to our passengers, striving to provide an exceptional travel experience. We are proud to announce that Tbilisi International Airport has been recognized with the ACI World “The Voice of the Customer” certificate, which grants airports that continued to prioritize their customers and remained committed to ensuring that their voice was heard during the COVID-19 pandemic”, - the company’s statement reads.